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Need to request a new ID card or access claim information?
You can find information fast and submit requests online anytime day or night by using the Quick Links on the left side of the page.
AEP Energy wants to make sure you get the assistance you need when you need it.
There are several convenient ways you can reach us with your energy service questions.
You can also set up a My Care Source™ online account to change your doctor, request a new ID card, pay your premium, see your claim information and more.Self-service functions are available 24/7 by using our automated phone system. To speak with a Customer Service Representative, call us Monday - Friday, a.m. In the case of a power outage or gas leak in your area, or requests for emergency service or repair, please contact your local utility company.
Please call us toll free at 1-866-258-3782 to speak with a Customer Care Representative regarding your account or general customer service needs Monday through Friday, am – pm, Eastern Time. 100% Free Online Dating for Ohio Singles at Mingle2